Accessibility Statement

Our commitment

[LEGAL ENTITY NAME] is committed to making prepouches.com accessible to everyone. We follow the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA as our standard, and we test against it before each release.

Conformance status

This site is partially conformant with WCAG 2.2 Level AA. "Partially conformant" means that some parts of the content do not yet fully conform. The site is a pre-launch product page and a shop preview; both are being improved continuously and this statement is updated with each change.

What we do

• Semantic HTML with a single main heading per page, landmarks, and a "Skip to content" link at the start of every page.
• Every control works with a keyboard alone and shows a visible focus ring. Nothing traps focus; dialogs return focus when they close.
• Text alternatives: the 3D can carries a description of its state, and everything the "dissect" view shows as annotations is also plain text in the page.
• Colour contrast of at least 4.5:1 for text on our dark surfaces.
• Motion: the site respects your operating system's "reduce motion" setting, and a Pause motion control on the home, shop and FAQ pages stops the floating animation and the slow turning of the can. Your choice is remembered on your device.
• The loading screen shows progress as text. On a first home-page visit, the header, main content and footer become interactive after the introduction finishes.
• No accessibility "overlay" widgets. We fix the pages themselves.
• Automated checks with our own QA scripts on every release: page structure, unique IDs and ARIA references, text alternatives on translated attributes, internal links, dialog focus handling, keyboard scenarios and reduced-motion behaviour, all run in Chromium. Before launch we will also do manual keyboard and screen-reader passes with VoiceOver on macOS and iOS.

Known issues and planned fixes

• The 3D can and the opened-tin view are visual by nature. A screen reader gets the same facts as text (flavour, strength, what is in a pouch, what each part is), but not the 3D experience itself.
• The scroll-driven "what is inside" view depends on scrolling; it also opens with the Ingredients link in the header, which works with a keyboard.
• The shop preview's bag has no checkout yet; when checkout is added it will be built and tested to the same standard before it goes live.
• Some captions on the home page are very small on phones. We are increasing their minimum size.

Compatibility

Our release checks run in Chromium, and we will test by hand in current Chrome and Safari on macOS and iOS, with VoiceOver and with keyboard-only navigation. Firefox, Edge, Windows and Android are not part of our release checks yet; if something fails there, tell us and we will fix it. The 3D can needs WebGL; where WebGL is unavailable the page still shows the product as images and text.

Feedback and contact

If you find a barrier, please tell us: help@prepouches.com. It helps to say which page, what you tried to do, and which browser and assistive technology you use. We aim to reply within 5 business days and to fix the problem or provide the content another way.

If you are not satisfied

If we do not respond or you are not satisfied with our answer, you can contact the body responsible for accessibility enforcement where you live. In the European Union that is the market surveillance authority of your member state; in France, the DGCCRF for e-commerce and Arcom for online services.

Contact

[LEGAL ENTITY NAME]
[REGISTERED ADDRESS]
help@prepouches.com

See also the Privacy Policy and the Terms of Use.

Change log

Every change to this statement is listed here, newest first.